Hilton Head Island Disaster Recovery Center to Close

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The Disaster Recovery Center (DRC) in Hilton Head at 1 Town Center Court will close permanently Tuesday, Dec. 20 at 5 p.m.

Survivors of Hurricane Matthew can still get help with just a phone call to the Federal Emergency Management Agency (FEMA) Helpline at 800-621-3362 (voice, 711 or video relay services) or 800-462-7585 (TTY). The line is open every day from 7 a.m. to 10 p.m. until further notice. Multilingual operators are available. Information is also available at www.DisasterAssistance.gov.

Callers may ask representatives about how to:

  • Check the status of their application;
  • Get clarification about a letter from FEMA;
  • Update address, phone or bank account numbers;
  • Appeal any FEMA decision;
  • Find out about other types of federal disaster assistance available.

Residents and business owners who sustained damage as a result of Hurricane Matthew and have applied for a low-interest loan from the U.S. Small Business Administration (SBA) can get answers to their questions by calling SBA's Disaster Assistance Customer Service Center at 800-659-2955. Deaf and hard-of-hearing individuals should call 800-877-8339. SBA loan applicants can also get information by emailing to disastercustomerservice@sba.gov or by visiting www.sba.gov/disaster.